phenomedia publishing gmbh | entertaining people

Support

Technical Support

If you should experience technical problems with one of our products, you can contact us quickly and easily via e-mail. To do so, please use the following form to ensure the best possible handling.

IMPORTANT:
Before contacting us, please check if your problem is already known and has been fixed by one of our patches and updates.

All current updates and patches (only for our German games and in German language)

Contact Sheet:

Please tell us as much as possible about your computer so we can help you in the best possible way.
	Personal Information:
Name:
e-mail:
Name of the game:
	Your System:
CPU/clock speed:	/
RAM:
Used version of DirectX:
Operating system:
Service Pack:
	Video Card:
Name/Chipset:	/
RAM:
Main Driver/Version:	/
	Sound Card:
Name:
Driver / Version:	/
Description of your technical difficulties: Please describe your difficulties as accurately as possible. Please include any additional hardware you may be using in addition to the items mentioned in the sheet above (joysticks, gamepads, etc).

Please check your entries once more. IMPORTANT: We are unable to process your query without a valid e-mail address!